FAQs

.Q#1: Due to COVID-19, Can I still purchase from your website?

Yes, we’re still open 24/7 to accept orders worldwide.

Q#2: How do I contact Customer Services?

Our Customer Service Team is working as hard to respond to everyone as quickly as possible, you can mail us, but we are currently experiencing a delay in getting back to everyone due to the rise in requests in response to the COVID-19 outbreak.

Q#3: Where is my order confirmation?

Once you’ve placed an order with us you’ll receive an order confirmation via email to the address provided. If you did not receive an email, please check your spam / junk folder and double check you entered your email address correctly. If you still found no mail then contact us.

Q#4: What payment methods do you accept?

We accept payment from debit or credit cards - American Express, Discover, VISA, Mastercard, Maestro, Cirrus, as well as payments made by PayPal, Amazon Payments, and Apple Pay.

Q#5: Do you sell gift cards?

No, we don’t sell gift cards.

Q#6: Do you offer student discounts?

Yes, on all major large packages NL allows deposits to be made. Your remaining balances will be tracked through email and sent via invoice.

Q#7: Can I track the status of my order?

Yes, you can. Along with your order confirmation, once you purchase a Ebook you'll be able to instantly download it. If you pay with deposit for a package you can track your process through email that will be sent over to you so you can track your order.

Q#8: Do you offer student discounts?

No, we don’t offer a student discount.